Support

Our Customer Support team is standing by.
Click Here to Contact Support via Email

For questions regarding your existing InterchangePlus Solutions Merchant Account please call 1-888-573-7587.

For questions regarding your Authorize.Net payment gateway, please contact Authorize.Net at:
1-877-447-3938 or email support@authorize.net

Merchant Account Support Hours:
Monday-Friday 8am-6pm Eastern Time

If you would like to apply for a new IPS Merchant Account, please request a custom proposal.

The following support requests must be submitted in writing. Click below to download these forms:

• Add American Express and/or Discover
• Change Checking Account
• eCheck Application (Authorize.Net)
• Change DBA/Billing Descriptor
• Change Phone Number
• Change Mailing Address
• Request a Refund
• Request Copy of past Statements
• Notice to Terminate Merchant Account
• Deposit Inquiry Analysis